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  1. How to act as a sub-organisation

    to acting as yourself or log out. Impersonate.3.png Clicking on the home icon or the OpenAthens logo at the top of the page takes you to the dashboard
    OpenAthens IdentityOct 23, 2019
  2. Release notes

    -3274] - When the user now logs out user sessions are now terminated on the new and old authentication point Generating of stats reports have now been limited … 2019 Notable bug fixes and changes: Administrators were unable to use the 'Log a query' link within the Administration area as an error was occurring
    OpenAthens IdentityJan 13, 2020
  3. How to pre-map local accounts

    the page and re-select your local connection. You will see more details appear once the accounts have logged in. Anything to watch out for? Your unique user … will be denied access until you complete the next step. Make sure that at least one user has logged in before you change from automatic to manual. Upload the account
    OpenAthens IdentityOct 23, 2019
  4. How to send end-users to a web page after signing out

    Just as you can specify a URL to send users to after activating their account, if you do not want users to see the standard OpenAthens sign out page when they sign out you can specify a different URL for them to be sent to. Signout.standard.png   This is configured under Preferences > Domain
    OpenAthens IdentityMay 04, 2016
  5. How to modify a local account

    in, but they will not be able to log again in once that session ends. Anything to watch out for? If you delete the mapping, everything is deleted including any manual changes … was created after the user's last login or that attribute supplies no data for that user. They will update after the user next logs in, if data is present
    OpenAthens IdentityMay 05, 2017
  6. Troubleshooting access to the administration website

    will be one of:  Either the username or password you entered were not correct. Wrong password Wrong username Too many incorrect attempts have locked you out … is not an administrator account You are trying to log in with a personal or local account,   Resolution: log in with your OpenAthens administrator account
    OpenAthens IdentityNov 07, 2019
  7. The dashboard

    This is the first page you see when you log in and it contains various bits of data about your users' accounts. Dashboard.png On the left ...we have some … control. The security button takes you to a view that highlights accounts that have been suspended because they have done things such as log in from several
    OpenAthens IdentityAug 22, 2019
  8. Troubleshooting resource access problems

    a forgotten password, but occasionally not. Here is how in general to find out what is up and what to do. Hopefully steps 4 and above will rarely be reached. Ask … to investigate an access issue and supplying it when you log the call means they will not have to ask you for it and everyone can avoid the delays
    OpenAthens IdentityNov 06, 2019
  9. About the security model and why I cannot do X or Y

    ' accounts. If the username and/or password are incorrect when you log in, you are denied access.  If you are logging in with an administrator account from … -authenticate. If your browser does not support required security technologies such as TLS, you are denied access. The sign out button does things on the back-end
    OpenAthens IdentityMay 17, 2017
  10. ADFS step by step

    . Log into your sever and launch the "AD FS Management" console In the tree on the left, expand Trust Relationships and click on Relying Party Trusts From … all users to be authorised to log into OpenAthens, or wish to use any additional features.  On the last page there is the option to go straight to editing
    OpenAthens IdentityAug 16, 2019