Some networks are configured to only allow connections to known web services and may need to be updated to allow OpenAthens to work. Most networks are not configured to block unspecified sites by default, but if you cannot access the administration pages or resources you may need to pass this data to your network team to enable access.
The specific IP addresses frequently change so whitelisting the hostnames is the only practical solution.
With the hostnames, we recommend wildcarding
*.openathens.net so that future services are not blocked, but if you need to do them individually, this is what they are:
|login||Signing in to the service||Yes|
|If using self registration|
|status||Service status page||Yes|
|support||Service desk web interface||Yes|
|my||MyAthens user portal||If using MyAthens|
|my-admin||MyAthens user portal management||If using MyAthens|
|proxy||Managed proxy service||If using the managed proxy service|
See also: Information for the IT team