Whilst our service desk will always try to be helpful, they can only support the OpenAthens end. Information about Summon was correct at the time of writing.
- Access to your Summon Client Center
- Access to the OpenAthens administration area at the domain level
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Look up your redirector prefix
Access the administration area as the domain administrator and navigate to the redirect link generator (Resources > Redirector link generator).
The part you are interested in is the bit like this:
Add your Redirector prefix to Summon
For details refer to the ExLibris documentation: https://knowledge.exlibrisgroup.com/360_Services/360_Core_Client_Center/0Product_Documentation/360_Core%3A_Proxy_Setup%3A_Fully_Encoded_URL
You can test ahead of that change going live via Summon's Data Management > URL Preview function
Suppliers who use non-standard identifiers
Certain providers, such as Gale, EBSCO and ProQuest use proprietary parameters instead of federation standard ones during the login process (Gale rely on the Location ID, ProQuest on the Account ID and EBSCO on the Customer ID). You will need to have Summon omit the redirector prefix for these providers: