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If you create or edit the text in an external editor such as a word processor and paste it in, you may find that various bits of otherwise hidden information such as hyperlinks and formatting tags can be included and these can cause problems ranging from unexpected fonts appearing in the emails to activation links not working or emails not being sent at all.

For best results you should edit in the browser (most modern browsers include spell checking for that kind of text window) but if you have crafted your text in an external editor you should do one of the following things to avoid problems when you paste it in.

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