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  • To do this from search results
    • Click Select the checkbox checkboxes next to the account(s) accounts you want to reset the passwords for
    • From the actions button select generate activation code and in the dialogue click the generate codes button
  • To do this from the account details
    • From the actions button select generate activation code and in the dialogue click the generate codes button

These both send the user an email with a link they can use to set a new secure password. As with the user method below, this does not invalidate the old password until the new one is set which means that if the user remembers their password they can carry on working.

If you have set the option to automatically delete non-activated accounts, and the user does not act on the email then the account may be deleted the prescribed number of days later.

Set a new password manually

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