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Sometimes it could be for security or compatibility reasons but usually it is because it has implemented a superior SAML option. This is good news for both you and your users and means there is no longer any need for it to be proxied.

How does it work... and why doesn't my IT guy want to run one?

Ok, here's the thing about proxy servers. There are two types - forward and reverse. A forward proxy sits between your network and the outside world and makes sure the web pages you're looking at (i.e. connections you initiate) come back to your computer and not to Janice in Accounts - if that sounds like what a firewall does, you're right because firewalls include a forward proxy. A reverse proxy is the reverse of that and is used when the outside world is initiating the connection to something inside your network (e.g. servers). Both are relatively simple.

When you are providing remote access to websites though, you have to use both types at the same time... and also have something sort of sitting between them to rewrite all the traffic and it's this middle bit that your IT guys would prefer not to have to handle.

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What we do is take authenticated users to the proxied content, handling all the various rewrites that are necessary to get the content to the user and let them navigate the proxied site. The site authorises the user because they are coming from an IP address that the site associates with you.

I'm a publisher and...

If one of our mutual customers needs to proxy your content to enable off-site access for their end users, they will include an IP address in their ranges that is used by our managed proxy service and if you've found your way here it is probably because you checked who owned that IP.