Walk-in users is a common term for people who are allowed to use your library but are not otherwise part of your organisation - e.g. a University Library might have an arrangement with the local community that the public can access library resources if they come into the library buildings.
OpenAthens offers an account type known as an 'Access account' which can be shared amongst users and has an IP based restriction on it so that you can limit it to your network or even (with the help of your IT team) to the computers used by walk-in users. The IP restriction means that it is perfectly acceptable to do things such as post the credentials on a sign on the wall or similar.
To create an access account, select it as the option in the Accounts > Add menu (for details see: Add - Access account)
The access account will access resources like any other account except for the location restriction
If your site uses local accounts - i.e. you have connected OpenAthens to your own directory for authentications - then access accounts are still likely to be the best solutions for walk-in users as each ID your systems pass to us must represent an individual and it is often the case that sites do not want to create those records. The practicalities of the access accounts in use are:
Access account credentials are submitted in the same way as any other OpenAthens account, so your existing processes can apply
The username and password fields on the authentication point will accept the access account credentials without the need for any changes. You can update the username and password labels if necessary.
There are two options:
As well as an API connector which will start an OpenAthens session based on your authentication process, we also have an API based option to start a session for an OpenAthens personal or access account. Depending on how walk-in users access your terminals, your IT team may be able to use this functionality to both simplify and even hide the process from walk-in users. See: Generating authentication tokens for end-users via the API
You will no doubt have checked that the licences you have for the content you are providing covers use by walk-in users... but you also need to check with the publisher that it covers access by the methods you will be using. Some publishers may not be willing to provide federated access to potentially unidentifiable users. Should such a case come up you will have to fall back to IP authentication for walk-in users for that content.
If your walk-in user can only be allowed access to a subset of the resources that you subscribe to, you can restrict their access by using permission sets and restrictive mode. There are a couple of approaches:
A factor in choosing an approach is how you want things to appear in the reporting interface - the sub-org option will not include the walk-in users in reports unless you change the scope of the report to be all organisations, whereas the single organisation option will include them all together and include the walk-in users' in permission set reports.
Some federations do not permit shared accounts and require that all users be uniquely identifiable (e.g. UK Access Management federation). Access accounts will not work where we know these restrictions exist.