If you are using an older version of OpenAthens LA you are encouraged up upgrade at your first opportunity. Our service desk will be happy to help.
Major and minor versions are usually supported for about a year past the release of the next version (not counting maintenance versions).
The support status of old versions of LA is currently:
|2.3.x||Supported until June 2017|
|2.2.x||Supported until April 2015|
|2.1.x||Supported until August 2013|
|2.0.x||Supported until May 2011|
Whilst our service desk always try to be helpful, once a version is out of support there may be problems where updating the software is the only option.
Any documentation specific to a version will be removed when that version leaves support.
Versions will have three dot separated numbers - X.Y.Z
X = Major version
Y = Minor version
Z = Maintenance version.
Some components may have a fourth number representing a specific build, but these numbers can usually be ignored.