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OpenAthens’ reporting uses ‘transfers’ as the unit of measurement. A transfer is when your system sends the user to their home organisation and that organisation sends them back with attributes. It's the sending back we count.

We don't know if you let the user in or not. This means that reports can include organisations that do not subscribe to your content, which may be of interest to your sales team.

There are three reporting options:

Summary report

The summary report shows you the totals for the last 7 or 30 days, and has a download option. Keystone apps include 1:1 connection data

You can also view the top organisations, countries and your applications (if you have more than one). Downloads include more information (see below) so you can link it to other data or split out distinct sub organisations if a customer has them (e.g. UK NHS). For most viewers, there won't be a difference between organisations and parent organisations - see the information below for the difference. 

Custom report

The custom report lets you select many options and also has a download option (CSV).

You can select for applications, organisations, countries, and date ranges.  Applications, and especially organisations and countries can be a long list so are searchable. The country will be that of the federation the organisation is first registered in unless they're one of ours in which case we use our own customer data. External apps will only show the OpenAthens federation.

Downloads include more information (see below) so you can link it to other data or split out distinct sub organisations if a customer has them (e.g. UK NHS)

Classic report

This is available to all federation publishers and contains information based on OpenAthens federation IdP activity. Once there is sufficient data available in the other reports this will be retired.

You can download a monthly summary going back 12 months that will list OpenAthens federation organisations and scopes with their counts. It does not contain 1:1 connection statistics.

Anything else I need to know?

We would love to hear your thoughts and there's a feedback widget on the page you can use (it won't appear if you've blocked cookies). You can also write to 

With the summary and custom reports

  • the earliest date available is 1 August 2023 for Keystone apps and 1 January 2024 for External apps
  • the downloads for customer and summary reports contain the same data fields, but the data is limited based on your selections.
  • the download is a flat csv file containing the following fields
    • Parent organisation
      • The name associated with their entityID
    • Organisation
      • The name associated with their scope (could be a different organisational unit)
      • If the scope is blank this will default to be the same as the parent organisation
    • Scoped affiliation
    • Org entity id
      • e.g.
    • Org registration federation
      • e.g. OpenAthens Federation, EduHr, 1:1 connection, etc
    • Org country
      • Colloquial English name - e.g. "Mexico"instead of "Estados Unidos Mexicanos" or "United Mexican States"
    • Transfer date
    • Application name
    • Application type
      • Keystone or External
    • Application id
      • e.g.
    • Transfers
  • downloads are not available via API but if that would be of interest to you, there are feedback options listed above.

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