Whilst our service desk will always try to be helpful, they can only support the OpenAthens end. Information about Mandarin Library Automation was correct at the time of writing.
Prerequisites
Access to the OpenAthens administration area at the domain level
Subscription to Mandarin Library Automation (MLA)
Method
Look up your redirector prefix
Access the administration area as the domain administrator and navigate to the redirect link generator (Resources > Redirector link generator).
Even though the redirector is not a proxy server, we can use the proxy server function in MLA to insert the redirector prefix and achieve a similar goal.
If you have an exiting proxy server prefix registered with them, ask them to update it to your OpenAthens redirector prefix. Confirming your old proxy prefix will help them.
If you do not have an exiting proxy server prefix registered with them, ask them to add your OpenAthens redirector prefix.
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