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Delete an application

If you no longer need an application, you can delete it. Deleting an application cannot be undone.

When an application is deleted, historical data relating to the application is retained in statistics reports and the activity log. However, access to this data is restricted. Only users with the Owner role can see data for deleted applications.

There are two ways to delete an application:

From the list

  1. In the Applications list, find the application you want to delete.

  2. If the application is marked as the Primary one for its Keystone connection, we recommend setting another application as primary before you delete.

  3. Click on the Options menu at the far right of the screen.

    Main Applications page, showing a list of applications. Beside each application is a drop-down menu labeled 'Options'. The Options menu for the topmost application is open, showing the options 'View recent transfers report', 'Edit', 'Manage admin access' and 'Delete'. 'Delete' is highlighted.

  4. From the menu, select Delete.

  5. A pop-up dialog appears, asking you to confirm the action. To proceed, tick I understand the impact of deleting this application and press Yes, delete.

    Pop-up dialog titled 'Are you sure you want to delete Acme Journals'. The text reads, 'This action cannot be undone. Once an application is deleted, only users with the Owner role can see its historic reporting data.' A further warning notes that the application is the primary one for its connection, and advises the user to assign another application as primary. There is a check box labeled 'I understand the impact of deleting this application', followed by buttons labeled 'Yes, delete' and 'Cancel'.

From the application details

  1. From Applications, open the application you want to delete.

    Details tab of an application called 'Acme Journals'. At the top right of the page are three buttons - 'Delete application', 'Restrict access' and 'Save changes'.

  2. Press the Delete application button.

  3. As before, a pop-up dialog asks you to confirm the action. To proceed, tick I understand the impact of deleting this application and press Yes, delete.