If you are an end user, you should contact your administrator. You can look up their chosen contact details via the forgotten password page.
Troubleshooting is split into sections:
-
Troubleshooting resource access problems -
Troubleshooting display problems -
Troubleshooting email problems -
Troubleshooting account creation problems -
Troubleshooting local directory connections -
Troubleshooting users repeatedly being asked to sign in -
End user facing error messages -
Troubleshooting access to the administration website -
SAML interoperability requirements -
Creating test accounts -
Information for the IT team -
Current vendor and publisher access issues -
If a publisher informs you of suspected misuse of their products