This area covers descriptions of common terms and how-to articles for jobs that use more than one feature (or features that can be used for different jobs).
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Privacy and cookies -
About account activation -
About administrator accounts -
About attribute authorities -
About banned accounts -
About eduPerson attributes -
About embedding -
About federated access management -
About field sizes and supported characters -
About local directory integration -
About MyAthens -
About Organisations and Sub-organisations -
About Pairwise-ID -
About permission sets in bulk uploads -
About released attributes -
About reports and privacy -
About restrictive mode -
About schemas -
About search -
About self-registration -
About the authentication point -
About the managed proxy service -
About the organisation summary -
About the redirector -
About the REST API -
About the security model and why I cannot do X or Y -
About unique identifiers -
About usernames, passwords and expiry dates -
About the OpenAthens link generator -
About link checkers and other monitoring -
How do I contact my Account Manager? -
How to act as a sub-organisation -
How to make someone an administrator -
How to connect OpenAthens to third party applications -
How to delete an organisation -
How to disable accounts -
How to download data -
How to enter IP ranges when IT tells you something weird -
How to get a list of your users' email addresses -
How to handle walk-in users -
How to join the UK Access Management federation -
How to list a user's resources in your own portal or application -
How to maintain user identifiers when you move to a local connection -
How to make the most of the reporting options -
How to modify a local account -
How to modify an account -
How to modify many accounts at once -
How to put an OpenAthens sign-in on your portal -
How to pre-map local accounts -
How to re-send an account activation email -
How to recover deleted accounts -
How to release eduPersonPrincipalName -
How to reset a password -
How to see what your users have done -
How to send end-users to a web page after signing out of OpenAthens -
How to send end-users to a webpage after activation -
How to set up a forward proxy for the OpenAthens Managed Proxy Service -
How to set up access to your subscribed content -
How to set up attributes and release for the Jisc Certificate Service -
How to suggest improvements or new features -
How to update your self-registration scheme -
How to use debug mode -
How usernames are generated -
Using a local authentication system with OpenAthens -
When resource names or links do not suit your needs -
How do I work from home -
How do I work with VerifID -
How to access your login.openathens.net metadata -
How to link to specific pages -
How to set up eduPersonAnalyticsTag -
How to set up eduPersonAssurance -
When users have accounts from more than one organisation -
How to log in with an OpenAthens account when your local connector is set as default -
What to do when a certificate changes -
How to move accounts between sub-organisations -
How to delete an account -
How to find turnaway statistics data -
What are the hostnames I need to allow my users to connect to from within my network -
What if I have lots of sub-organisations to switch into -
What if the resource I want is not in the catalogue? -
What is the difference between a domain and an organisation? -
What was OpenAthens LA? -
What was AthensDA? -
What are the differences between federated and proxied resources? -
Troubleshooting resource access problems -
Troubleshooting display problems -
Troubleshooting email problems -
Troubleshooting account creation problems -
Troubleshooting local directory connections -
Troubleshooting users repeatedly being asked to sign in -
End user facing error messages -
Troubleshooting access to the administration website -
SAML interoperability requirements -
Creating test accounts -
Information for the IT team -
Current vendor and publisher access issues -
If a publisher informs you of suspected misuse of their products -
Browser policy -
COUNTER stats FAQ -
Working with third party applications -
How to get an OpenAthens account -
Glossary -
Service desk and support -
Which resources work with OpenAthens