About search

Search allows you to find subsets of accounts based on their attributes. You can then perform actions on the results such as delete, activate, download, and the assignment of permission sets or groups. There is both a quick search and an advanced option.

Quick-search

Path to function: Toolbar > Accounts search...

The quick-search function allows you to quickly find accounts directly under you by searching across key fields for words that start with the search term (e.g. brig would find Briggs but not Fulbright). 

You can also use "quotes" for exact matches and + to make the search an AND instead of the default OR.

Because information about OpenAthens accounts and Local accounts is stored differently there are some differences in how quick-search handles them.  For OpenAthens accounts, only the key fields of username, first name, last name and email address are queried by quick-search. For local accounts - all cached fields are searched as they have no common set of attributes. 

In fields that contain punctuation, most are treated as word separators but  dots, single quotes, apostrophes and underscores (  .'_  ) are not. This usually only affects fields such as Email addresses e.g:

Advanced search

Path to function: Toolbar > Advanced

The advanced search allows you to find both OpenAthens and Local accounts with more control.

Advanced search is designed to be more focussed than quick-search so does not automatically run a prefix query and instead looks for matching whole words. You can add an asterisk to the end of a partial word to run a prefix query if you need to though - e.g.

There are other operators you can use beside the wildcard in advanced search:

You can string many operators together if you need to - e.g. if you wanted to exclude certain email domains from your results, you might add something like this to the email field:

-gmail.* + -yahoo.* + -hotmail.* + -me.com + -outlook.com

You can also spread the terms over multiple lines - for example if you add the email field from the selector twice, it will be treated as an AND

Setting up your advanced search

After clicking on "Advanced" in the toolbar the first step is to choose if you are searching for OpenAthens accounts or Local accounts. If you only have one or the other, then the search settings option can be used to remember that preference (for that browser); search settings will also remember any other options you've selected.

For OpenAthens accounts...

Start on the search page with some basic decisions about broad areas:

Search - all accounts (live and expired), live accounts (not expired), expired accounts, or accounts that expire between a pair of dates.

Filter by organisation - my organisation is just those accounts in the same organisation as my administrator account, whilst the sub-organisations option will include all below you in a organisation hierarchy (if you have one). If you see an any organisation option it will find accounts everywhere in your domain but some details will be restricted in the results - see the note at the end of the page. 

Filter by account status - these three act as an OR. Activated or not is about whether or not the account has had a password set on it. For banned, see: About banned accounts 

Restrict to administrator role - unlikely to be of use unless you are a very large organisation with many administrators. Also acts as an OR within administrator types.

Only show results - this is where you can add attributes from your schema and use the operators discussed above to drill down to the specific accounts you're interested in. You can add as many attributes as you need to, even the same one again.

 

 

As with statistics and auditing, any date ranges are inclusive. You will not see groups as a searchable field but there are options on the results page for filtering by group.

For local accounts...

Since local account setups vary by customer, this release has a limited set of options.

Filter by organisation

• If you use organisation mapping on your local connection you can extend the search to the accounts mapped to your sub-organisations

Filter by account status - acts as an OR, so active and never used will be mutually exclusive.

• Never used will only find accounts where you pre-load local ids
• Disabled accounts are those you have manually disabled
• Suspended is where a rule you have set up prevents the user signing in
• For banned accounts, see: About banned accounts

Only show results - this is where you can use the operators discussed above to find what you need. Multiple attributes will be treated as AND. Currently available attributes are:

• Account - the display name you specified in the connection
• Last sign in - the date the account last signed in
• Local ID - the unique ID your systems send us for the user. If your local IDs contain spaces or similar, you will need to put it in quotes to find it
  • e.g. a search for bob will not find the local ID bob roberts. You would need to search for "bob roberts"

As with statistics and auditing, any date ranges are inclusive.

Viewing results

Results are split by account type (including administrator accounts and the personal accounts that have been deleted manually) and each tab will have a number indicating how many accounts of that type have been found.

If there are a large number of accounts returned, they may be spread over several pages. You can switch between pages or change the number of displayed results with the selectors at the top right of the results. The fast forward button will jump 4 or 5 pages depending on page size.

If the results are not quite what you need you can use the 'refine search' button to step back and modify your criteria.

Groups

If you limited your search to your own OpenAthens accounts (rather than including those of sub-organisations) there will be a groups button available which you can use to further filter results to a single group. Group filters only apply to the account type you are viewing; they can be renamed or removed on the groups page.

Any attributes you selected from the list on the criteria page will automatically appear in your results. You can also add or remove columns to the display with the column chooser button (far left).

If you find that you need to display more columns on the screen than can fit on your monitor, then selecting all accounts and picking data download from the actions menu will let you view the data in your favourite spreadsheet package.

To save space on the results screen the attributes you added on the search screen are collapsed and can be viewed by clicking on Show attribute(s) in the blue box.

Actions on accounts

Clicking on an individual account name will take you to the details page for that account and from there you can modify the account in any way you need to.

For actions that you want to apply to several accounts, you can select them using the check-boxes on the left at which point you'll be able to use the Actions button to perform operations on those accounts such as deleting or moving.

The select all option and the actions button apply only to the tab of the currently displayed account type and can be applied to both the page of visible results or all results of that account type. Actions are limited by the account type - e.g. Administrator accounts cannot be deleted this way - and any search that includes accounts belonging to sub-administrators will not have the option to work with permission sets.

Locations

The search 'Any organisation' option, where visible, searches across all the organisations of your domain. This allows a sub-administrator to search for accounts within the wider domain that they would otherwise not be able to find because they do not fall directly under their control. The function is enabled under domain preferences.

There will not be as many details visible as for accounts that are under your direct control, but there will be sufficient to confirm you have the correct user, and there is a facility to contact the administrator who does control the account. You will not be able to click on the account for full details.

If you searched under 'Me and all my sub-organisations' more details and options are available in the results but they are limited to accounts under you and your own sub-organisations.