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Manage access to the dashboard

To manage OpenAthens administrator accounts which can be used to access the publisher dashboard, click accounts in the side menu:

Access levels

The default level of access is to all applications, functions and connections, but you can limit their access to individual applications and connections as required.

View accounts

The standard view is a list of your administrator accounts. This list includes any accounts you have created via the publisher dashboard, and any you have created directly under your login in the OpenAthens user-admin interface (

Add an account

To add a new account, click the green button and fill in the form. The assigned user will be sent an email with a link to set a password.

Remove an account

You can delete an account either by opening the details and clicking the trash icon, or by selecting delete from the dots menu next to an account in the list.

Both display a confirmation dialog before non-recoverably deleting the account and any test accounts it owned.

Add or remove a role

You can choose one of two roles for accounts in the SP dashboard - Service Provider Administrator, and SP Dashboard Report Viewer. The latter is only able to access reports and is intended for the non-technical user to see transfers. Keystone customers can see all federations they are active in.

Click on the user's name or use the ellipsis menu to edit details.

As well as roles for the SP dashboard, you can also see but not edit roles for the account administration area. 

If you cannot sign in for any reason

Contact our service desk

Related documentation for the user-admin interface for additional management options:

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