Manage admin access to an application

By default, anyone with an administrator account can manage all applications and/or connections in the service provider dashboard. If this is undesirable - for example, if you have outsourced development to a technical partner, or have multiple teams responsible for different applications - you can grant access to people that you specify.

Users with the Owner role have access to manage any application. This access cannot be removed. Users with other admin roles can be granted or denied access on an application-by-application basis.

Access restrictions on an application also apply to any Keystone connection associated with that application.

There are two ways to manage admin access to an application:

From the list

  1. Go to Applications.

    Applications page. An introduction reads, 'Applications represent your online content resources, products or services', followed by expandable sections giving further help. The body of the page shows a list of current applications. Each entry shows the title of the application and basic information about it. Beside each application is a drop-down menu labeled 'Options'. At the top of the page is an 'Add application' button.
  2. Beside the application you want to configure, open the Options menu.

    Options menu of an application called 'Open Access Resources'. The menu is open to show the options 'View recent transfers report', 'Edit', 'Manage admin access' and 'Delete'. 'Manage admin access' is highlighted.
  3. Select Manage admin access. You are taken to a screen that shows current admin access permissions.

    List of individual users and the option to allow or deny them permissions, together with an option to set permissions for all users. 'All users' is currently set to 'Allow'.
  4. If All users is currently set to Allow, switch it to Deny. This allows you to set access for individual users.

    List of access permissions. 'All users' is set to 'Deny'. Three individual users are shown, two of whom are set to 'Allow' and one to 'Deny'.
  5. Set access for each user to Allow or Deny as appropriate. (Users who have the Owner role are always set to Allow. Other users are set to Deny by default.)

  6. Press Save changes.

From the application details

  1. From Applications, open the application whose access you want to change.

    Details tab of an application called 'Acme Journals'. At the top right of the page are three buttons - 'Delete application', 'Restrict access' and 'Save changes'.
  2. Press the Restrict access button.

  3. Follow the previous procedure from step 4.