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Reports

OpenAthens' reporting tracks the authentication activity that takes place when a user attempts to access your publications or services through federated (or SAML) access. Its unit of measurement is the transfer.

For OpenAthens Keystone customers, reporting covers transfers via the OpenAthens Federation, other national federations, and 1:1 (bilateral) connections. For OpenAthens Federation customers, reporting covers transfers via the OpenAthens Federation only.

What is a transfer?

A transfer occurs when your system sends the user to their home organization to be authenticated, and the home organization sends them back with identifying attributes. It's the sending back that we count.

A transfer does not necessarily mean that the user gains access to your content. Following a transfer, access might fail because the user lacks the right permissions or because their institution does not have a subscription. Transfer statistics from organizations that are not yet subscribers can be useful to your sales team.

Time zone

All dates and times in our statistics are shown as UTC (Coordinated Universal Time). See https://en.wikipedia.org/wiki/Coordinated_Universal_Time.

Available reports

The main Dashboard page shows an overview of key statistics.

Main page of the Service Provider dashboard. In the sidebar menu, 'Reports' is expanded to show two options - 'Summary report' and 'Custom report'. There is also a link to 'See full reports' in the main content area, which displays key statistics.

For detailed statistics, there are two reporting options: summary report and custom report. Both show the volume of transfers, the organizations and countries from which transfers come and the applications that are most frequently requested. The summary report includes comparison of statistics between time periods. The custom report can cover a longer time period and has more options for isolating the data you want.

To learn about these reports, see:

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